Contract Positions at ServiceNow

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Role Overview: Project Design Manager Operate with a high degree of autonomy, seeks to address long-standing organizational opportunities, and effects change within our DT Experience Design Team, including, but not limited to: Establishing and implementing Process\u00a0and\u00a0Operating Model Leading\u00a0Design Thinking\u00a0efforts across Digital Technology Managing DTXD Budget and Contract Management Lead challenging, innovative and productive conversations to solve critical challenges in both strategic and tactical circumstances. Implement scalable processes or solutions to effectively plan and manage multiple projects to meet our objectives. Identify connections and reconcile possible collisions between different offerings, features, and platforms. Ensure transparency, alignment and clear communication of program status and overall resourcing across the portfolio to key product development stakeholders. Model change agent behavior by coaching others to solicit buy-in, promote and communicate new scalable solutions to improve execution processes across our organization and beyond. Actively share knowledge and expertise with others to ensure diversity and inclusion with the goal of elevating colleagues, teams, and community of practice. Skills &amp; Experience:  10+ years of operations experience, ideally on a product design or experience team. Experience working on and managing large design projects or programs with cross-functional teams. Ability to deliver solutions and strategies while mitigating or removing obstacles. Experience utilizing software to keep projects organized, track metrics, and report on progress. Location:  This is s a fully remote role open to candidates within the US. CST Time Zone Education and Certifications: BA/BS degree or higher in Business Management, Computer Information Systems (CIS), Management Information Systems (MIS), Operations and Information Management (OIM) or other equivalent combination of education and experience. Hourly Pay Rate Range (dependent on location, experience, expectation) The pay range that Magnit reasonably expects to pay for this position is: $72.00/hour-$97.00/hour Benefits: Medical, Dental, Vision, 401K\u00a0(provided minimum eligibility hours are met)", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://magnitdirectsourcing-svn.magnitglobal.com/careers/job/171818144387", "isPrivate": false}, {"id": 171818140251, "name": "Sr. UX Researcher", "location": "Santa Clara, California, US ", "locations": ["Santa Clara, California, US "], "hot": 0, "department": "Information Technology", "business_unit": "ServiceNow Inc", "t_update": 1701698037, "t_create": 1701451967, "ats_job_id": "28220319", "display_job_id": "28220319", "type": "ATS", "id_locale": "28220319-en", "job_description": "This is a temporary role through Magnit for a leading technology company in the world.  Job Title: Sr. UX Researcher What you will do in this role: Plan, lead and execute research to understand the context and needs of employees through qualitative and/or quantitative methodologies, from discovery to implementation. Work collaboratively inside a cross-functional team of designers, effectively integrating research findings into the product definition and design phases. Communicate research findings through artifacts such as presentations, charts, and visual Requirements: At least 5 years of experience leading and conducting research projects on web-based and mobile apps utilizing a variety of methodologies, such as user interviews, usability testing, information architecture, surveys, concept testing, data analysis, statistics, benchmarking, etc. Must have very strong written and verbal English communication skills, and excellent communication and presentation skills. Must be a storyteller to visualize technically complex topics and make them easy to understand for all stakeholders. Knowledge of accessibility. Must thrive on highly technical and complex environments and be able to deal with uncertainty. Must be able to meet challenges with a positive and problem-solving attitude, while being proactive, resourceful, and able to work with minimal supervision. Experience with User Testing, Qualtrics and Optimal Workshop to conduct research; and Figma to collaborate with Designers when preparing to conduct research to walk-through prototypes and designs. Master\u2019s degree in Cognitive Science, Psychology, Human Computer Interaction, or any other related field. A working experience of the equivalent is also acceptable for the position. Location : Fully remote in any time zone in the  US ONLY Hourly Pay Rate Range (dependent on location, experience, expectation) The pay range that Magnit reasonably expects to pay for this position is: $59.50-79.33/hour W-2. Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are\u00a0met)", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://magnitdirectsourcing-svn.magnitglobal.com/careers/job/171818140251", "isPrivate": false}, {"id": 171818109768, "name": "Senior Software Engineer", "location": "Santa Clara, California, US ", "locations": ["Santa Clara, California, US "], "hot": 0, "department": "Engineering", "business_unit": "ServiceNow Inc", "t_update": 1701697132, "t_create": 1701388762, "ats_job_id": "28497258", "display_job_id": "28497258", "type": "ATS", "id_locale": "28497258-en", "job_description": "This is a temporary role through Magnit for a leading technology company in the world. Job Title: Senior Software Engineer Team: The charter of the ServiceNow Techops Development team is to develop business applications and customizations on the ServiceNow platform. We develop easy-to-use innovative SaaS solutions for all our internal users and for our customers to interact with us. The team works on multiple complex projects simultaneously using Agile methodologies. Role: The successful candidate will work on JavaScript development across all ServiceNow products - delivering new functionality, implementing the latest features of ServiceNow and customizations as needed. What you get to do in this role: Design and develop the best cloud software for businesses using ServiceNow platform. Work closely with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. Collaborate day-to-day with an energetic team of like-minded developers, product managers and quality engineers using agile software development methodology. Master new functional areas and take ownership of features that matter to our customers. Design features with a core commitment to quality and an eye to how the products will evolve in future releases. In order to be successful in this role, we need someone who has: Bachelor or master's degree in computer science engineering or equivalent 5+ years working in a comparable software development role. 3+ years of ServiceNow development experience including Service portal or AngularJS. Expertise in coding efficient, object-oriented, and modularized software Experience with Java and object-oriented JavaScript Experience working with JavaScript libraries such as Angular/React JS, Bootstrap, jQuery, and Prototype Experience working with DevOps. Good knowledge in using ServiceNow ATF and/or Selenium Good knowledge of AJAX, JSON, XML, SOAP, REST, and associated frameworks Passion for software development and problem solving. Demonstrated aptitude for learning new technologies quickly Exceptional debugging, testing, and problem-solving skills Strong written and verbal communication. Bachelor or master's degree in computer science engineering or equivalent Location: Fully remote in the PST only due to standard work hours adjusted on some days to accommodate meetings late evenings with India Team. Hourly Pay Rate Range (dependent on location, experience, expectation) The pay range that Magnit reasonably expects to pay for this position is: $55-73.33/hour W-2. Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://magnitdirectsourcing-svn.magnitglobal.com/careers/job/171818109768", "isPrivate": false}, {"id": 171818057750, "name": "Business Systems Analyst \u2013 IC3", "location": "Austin, Texas, US ", "locations": ["Austin, Texas, US ", "Remote"], "hot": 0, "department": "DEX", "business_unit": "ServiceNow Inc", "t_update": 1701361051, "t_create": 1700680868, "ats_job_id": "28206888", "display_job_id": "28206888", "type": "ATS", "id_locale": "28206888-en", "job_description": "Use your advanced Workday expertise to build scalable, high-quality solutions on our Workday HCM platform. Help us to solve complex business challenges and find new ways of doing things. Partner with a cross functional team to deliver on our biggest priorities, including strategic initiatives as well as optimization projects that help us to work more efficiently Keep up with changes in our evolving landscape by fostering strong relationships with partner teams Contribute to projects from end to end - ex. planning, process design, requirements, testing, etc. 5+ years of experience working in the Workday ecosystem with advanced techno/functional knowledge in the following areas: Core HCM, Security, Reporting, EIBs and calculated fields. Advanced working knowledge of business systems analysis tools and techniques: High level and detailed requirements development, fit/gap analysis, functional design, testing, etc. Excellent verbal & written communication and influencing skills. Comfortable with variety of stakeholders, business and technical, executives as well as end-users. Capable of managing multiple priorities and complex tasks in a dynamic work environment Highly motivated and driven, with keen attention to detail and the ability to thrive in a self-managed environment. Growth mindset, passionate about learning and sharing what you know with others. BA/BS degree in Information Systems or related disciple required; Advanced degree a plus", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://magnitdirectsourcing-svn.magnitglobal.com/careers/job/171818057750", "isPrivate": false}, {"id": 171818057730, "name": "Business Systems Analyst", "location": "Austin, Texas, US ", "locations": ["Austin, Texas, US ", "Remote"], "hot": 0, "department": "Information Technology", "business_unit": "ServiceNow Inc", "t_update": 1701360683, "t_create": 1700679310, "ats_job_id": "28206741", "display_job_id": "28206741", "type": "ATS", "id_locale": "28206741-en", "job_description": "This is a temporary role through Magnit Global supporting one of the world\u2019s leading technology companies. Role Overview: The HRIS Team is part of the People Technology organization. We work collaboratively to enable delivery and support of multiple HR priorities, executing on operational plans as well as designing and implementing Workday solutions that provide an awesome end user experience for our Workforce. We are seeking an experienced and highly collaborative Senior Business Systems Analyst (Workday). The primary area of focus will be Workday Application Management (Core HCM, Payroll Integrations PICOF/PECI). You will leverage deep technical and functional process expertise to develop scalable technology solutions for our growing workforce. Our Payroll partner in Canada is ADP, and we are shifting from their  Pay at Work  product to ADP  Workforce Now . We need an experienced WD BSA to work alongside our WD Integrations and Payroll teams to ensure a successful transition. Essential Functions: Use your advanced Workday expertise to build scalable, high-quality solutions on our Workday HCM platform. Help us to solve complex business challenges and find new ways of doing things.\u00a0\u00a0 Partner with a cross functional team to deliver on our biggest priorities, including strategic initiatives as well as optimization projects that help us to work more efficiently Keep up with changes in our evolving landscape by fostering strong relationships with partner teams Contribute to projects from end to end - ex. planning, process design, requirements, testing, etc. Skills &amp; Experience: 5+ years of experience working in the Workday ecosystem with advanced techno/functional knowledge in the following areas: Core HCM, Payroll Integrations (PICOF/PECI), Reporting, EIBs and calculated fields. Recent hands-on experience working on global WD Payroll projects highly desirable Advanced working knowledge of business systems analysis tools and techniques: High level and detailed requirements development, fit/gap analysis, functional design, testing, etc. Excellent verbal &amp; written communication and influencing skills. Comfortable with variety of stakeholders, business and technical, executives as well as end-users. Capable of managing multiple priorities and complex tasks in a dynamic work environment Highly motivated and driven, with keen attention to detail and the ability to thrive in a self-managed environment. Growth mindset, passionate about learning and sharing what you know with others. Location: This is a fully remote role and is open to candidates within the US CST Time Zone Education and Certifications: BA/BS degree in Information Systems or related disciple required;  Advanced degree a plus Hourly Pay Rate Range (dependent on location, experience, expectation) The pay range that Magnit reasonably expects to pay for this position is: $63.00/hour-$84.00/hour Benefits: Medical, Dental, Vision, 401K\u00a0(provided minimum eligibility hours are met)", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://magnitdirectsourcing-svn.magnitglobal.com/careers/job/171818057730", "isPrivate": false}, {"id": 171818003481, "name": "Sr. Project/Change Management", "location": "Santa Clara, California, US ", "locations": ["Santa Clara, California, US ", "Remote"], "hot": 0, "department": "Professional/Admin", "business_unit": "ServiceNow Inc", "t_update": 1701360795, "t_create": 1700669943, "ats_job_id": "27807930", "display_job_id": "27807930", "type": "ATS", "id_locale": "27807930-en", "job_description": "This is a temporary role through Magnit Global supporting one of the world\u2019s leading technology companies. Role Overview: Senior Project/ Change Manager: Develop and execute change management plans for transformation initiatives across Global People and Digital Technology\u00a0 Work closely with Global People project management and communications teams for a cohesive and consistent approach for change management and adoption campaigns\u00a0 Establish and maintain relationships with senior leaders across Global People, ensuring alignment with the program\u2019s objectives\u00a0 Train and assist Global People project managers in smaller change efforts across the organization\u00a0 Provide insight and manage coordinated change impacts across the impacted organizations / personas\u00a0 Conduct impact, stakeholder, and organization analyses to determine the program\u2019s scope, severity, and receptivity\u00a0 Define and manage stakeholders, their engagement, and communications throughout the programs\u00a0 Lead in the identification of organization impacts from process, policy, data, talent, and technology changes\u00a0 Build change management plans that are aligned to overall program plans and are designed to guide audiences through the change phases, including all sponsor/manager, training, communications, and support activities required to implement the change successfully\u00a0 Define training needs, determine content required for each stakeholder group, develop content, and drive training delivery\u00a0 Build communications necessary to ensure that impacted stakeholders are kept apprised of the upcoming milestones, and the change impacts are understood\u00a0 Serve as primary liaison with groups to facilitate program communications, including customers, partners, and employees\u00a0 Educate business partners about the value of change management and engage the community of change practitioners across the organization\u00a0 Skills &amp; Experience: 6+ years of professional experience in Organizational Change Management\u00a0 Significant practitioner experience on large transformations in a fast-paced environment\u00a0 Ability to lead Steering Committee level executive presentations on change leadership\u00a0 Considerable expertise supporting and leading cross-functional programs\u00a0 Energetic self-starter with a proven track record for getting things done in a high-growth, fast-paced and ambiguous environment\u00a0 Highly skilled at building trusted relationships and influencing others, particularly with executive leadership teams\u00a0 Proven ability to collaborate with and influence both leadership and working groups, demonstrating authority and credibility to act, make sound decisions and drive alignment\u00a0 \u00a0Ability to think strategically, understand the big picture and connect the dots between strategy and operational priorities, as well as translate the strategy into effective execution and tangible outcomes\u00a0 Location: This role is fully remote and open to candidates across the US PST Time Zone Education and Certifications: Bachelor's degree - Business Prosci Certified a strong plus Hourly Pay Rate Range (dependent on location, experience, expectation) The pay range that Magnit reasonably expects to pay for this position is: $66.00/hour-$89.00/hour Benefits: Medical, Dental, Vision, 401K\u00a0(provided minimum eligibility hours are met)", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://magnitdirectsourcing-svn.magnitglobal.com/careers/job/171818003481", "isPrivate": false}, {"id": 171817996418, "name": "Sales Trainer and Enablement Mgr-IC3", "location": "Addison, Texas, US ", "locations": ["Addison, Texas, US ", "Remote"], "hot": 0, "department": "Support/Sales", "business_unit": "ServiceNow Inc", "t_update": 1701360440, "t_create": 1700625678, "ats_job_id": "27807569", "display_job_id": "27807569", "type": "ATS", "id_locale": "27807569-en", "job_description": "Execute on our pre-sales enablement framework, methodologies, and supporting processes across various customer-facing pre-sales roles. Advocate for the pre-sales role enablement needs during the development of enablement programs. Gather requirements from stakeholders and work with the Instructional Design team to develop the enablement. Collaborate with the communications team to raise awareness of enablement programs. Produce enablement sessions globally (at times pre-recorded, other times live facilitation). Partner with subject matter experts to align sales assets with enablement. Partner with Enablement's Role Excellence team and the pre-sales team to develop and deliver role-specific solution learning plans that meet the needs of the business and goals of each of product line owner. Maintain corporate catalog listing of available pre-sales enablement. Report on progress of Global Enablement programs delivered to the pre-sales selling roles. Develop and execute on learner adoption and engagement programs such as contests, leaderboards, badging and gamification. Drive adoption of enablement tools and systems. Minimum 6+ years project / program management experience. Proven experience in managing multiple large projects / programs in an enterprise environment. Experience with solution selling. Knowledge of sales enablement methodologies, enablement tools and technologies, and learning best practices. A capacity to take a proactive approach to diagnose enablement issues and take on assigned projects. Demonstrated ability of deep listening and curiosity. A strong understanding of the pre-sales roles within a technical sales organization. An understanding of product marketing and product development roles with the ability to translate their output into field-ready assets and enablement. Capable of achieving deliverables and outcomes by collaborating with individuals who are not under your direct supervision, all while fostering positive relationships. An ability to define reporting, analyze results, and formulate actionable recommendations to support a data-driven approach to decision-making. An ability to interact with and influence a wide range of employees including senior management. An ability to clearly communicate and influence key stakeholders around enablement strategies. An ability to work well under pressure and meet deadlines. Agile project delivery experience is preferred. Working knowledge of ServiceNow products is preferred. Bachelor degree or equivalent experience.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://magnitdirectsourcing-svn.magnitglobal.com/careers/job/171817996418", "isPrivate": false}, {"id": 171817980084, "name": "Campaign Program Manager-IC3", "location": "Santa Clara, California, US ", "locations": ["Santa Clara, California, US "], "hot": 0, "department": "Marketing", "business_unit": "ServiceNow Inc", "t_update": 1701209519, "t_create": 1700520030, "ats_job_id": "27805442", "display_job_id": "27805442", "type": "ATS", "id_locale": "27805442-en", "job_description": "This is a temporary role through Magnit Global supporting one of the world\u2019s  leading technology companies. Role Overview: Project Manager, Brand Video The Brand Strategy &amp; Creative team is looking for an exceptional, collaborative, and highly adaptable project manager to fill the role of Project Manager on our Video team. This is a key role for a highly proactive, detail-oriented person who will confidently help drive execution of video initiatives, collaborating with producers, partners, and vendors. You will work the Video Team to manage timelines, meetings, project tracking, coordinating assets and talent, as well as creative and production resources. This is not a producer role  though you will often be actively involved in productions and planning. While the role will report into the Executive Producer of Film &amp; Video. They will work closely with the Brand Strategy &amp; Creative team Ops department, for reporting and project resource efforts Essential Functions: The ideal candidate has previous experience executing brand-building assets, platforms and programs with significant moving parts and deliverables within an agency and/or internal creative department. Video &amp; Film production experience is not required but would be ideal. The Project Manager is highly comfortable leading meetings and working with senior-level partners in a fast paced, solutions-oriented environment. This individual will drive the execution of various components of video projects across various internal stakeholders, being the central source-of-truth for a multidisciplinary team. Responsibilities: Organize and facilitate project planning, weekly meetings, and presentations. Track milestones and tasks with teams across creative, marketing, production, and vendors. Assist Executive Producer and other producers in coordinating stakeholder reviews. Partner with the Executive Producer and other producers on tracking and following up on daily to-do\u2019s. Create and manage schedules, project resources and hour allocations in our tool Wrike Provide timely status reports; meeting follow-ups and action items, highlight risk-avoidance tactics to minimize project delivery concerns and communicate timelines and approval framework for cross team understanding. Facilitate team discussions, resolve conflict &amp; escalate risks to leadership when necessary. Partner with Executive Producer and other leads to identify, develop, and roll- out roadmaps and new processes to enable team efficiency and success. Skills &amp; Qualifications: 6+ years of project management experience in a creative agency or internal creative marketing team that produces brand building guidelines, events programs, platforms, and marketing campaigns. Experience managing complex projects with multiple placements across a variety of media, inclusive of employee facing channels. Understanding of production, deployment, and optimization of video assets. Experience with video asset management platforms, ideally in consumer or tech. Ability to work under tight timelines in a fast-paced environment with quick turnarounds. Exceptional ability to partner collaboratively and work with a get-it-done kind of attitude. Outstanding organizational, negotiation and relationship-building abilities. Ability to thrive in a rapid paced environment on multiple projects in a large company atmosphere,  client side experience at a matrixed-organization preferred.\u00a0 Detailed with schedules and calendars across a variety of projects. Proven experience working for creative brands both consumer and B2B. Strong command of the creative process for development of traditional media. Ability to work on a global scale across many internal stakeholders with varying degrees of experience with visual storytelling and the production of video assets. Location: Remote role open to candidates within the US Candidates close to Santa Clara, CA may report onsite occasionally PST Time Zone Education and Certifications: A Bachelor\u2019s degree in Marketing or related field. Hourly Pay Rate Range (dependent on location, experience, expectation) The pay range that Magnit reasonably expects to pay for this position is: $51.00/hour-$75.00/hour Benefits: Medical, Dental, Vision, 401K\u00a0(provided minimum eligibility hours are met)", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://magnitdirectsourcing-svn.magnitglobal.com/careers/job/171817980084", "isPrivate": false}, {"id": 171817958945, "name": "Business Strategy Mgr-IC4", "location": "Santa Clara, California, US ", "locations": ["Santa Clara, California, US ", "Remote"], "hot": 0, "department": "Professional/Admin", "business_unit": "ServiceNow Inc", "t_update": 1701360925, "t_create": 1700489401, "ats_job_id": "28199819", "display_job_id": "28199819", "type": "ATS", "id_locale": "28199819-en", "job_description": "You will lead key strategic initiatives and own communications to make the VP, Global Partners more impactful. You will also play a major role in helping the VP maintain a pulse on everything going on in the company and the Partner organization, surfacing critical information in a timely manner. The Business Manager - Global Partners will embark on a number of strategic transformation efforts including reimagining what true partnership means for both ServiceNow and our amazing partner ecosystem. Core strategic priorities include: Help ideate, craft and communicate the north star and narrative to the broader organization. Identify and lead scalable, repeatable programs to support partner acceleration and growth. This includes professional services training and enablement programs to support field sales, and opportunities to drive synergies across global partner GTM operations. Drive operational rhythm including pipeline, forecasting, Executive Briefing templates, reporting, cultivating and executing weekly leadership / staff meetings, quarterly all hands, off-sites, and regular cadences with peers and executive leadership. Define structured and predictable ways for the VP and his leaders to engage with different sales leaders across the company to build a collaborative working relationship. Drive the strategic agenda and serve as primary point of contact for the VP and the extended team leaders. Partner with GTM leadership to create and deliver a high-impact presentations for ServiceNow C-suite and ELT. Create strong cross-functional relationships with key business partners across the sales, customer success, corporate strategy and product organizations Ensure that the Global Partners GTM team strategy and charter is refined, operationalized, measured and communicated Influence decision making within executive audiences; establish and nurture relationships at the highest levels of the organization Support the customer agenda including identification of engagement and sponsorship opportunities. Support meeting preparation and follow-up. Help establish a culture of cross-functional cooperation and alignment. 10+ years of experience in go-to-market function for a Software/SaaS technology company; prior experience as a Chief-of-Staff or operational leadership role preferred. Organized and detail-oriented; a love for creating order out of chaos. Strong people development and leadership skills; able to influence and manage multiple extended or virtual teams. Ability to learn quickly on a fast-paced team including highly technical areas. Ability to handle interpersonal relationships judiciously, professionally, and empathetically. Collaborative team player who also knows how to \u2018get things done'. Self-starter who thrives and can multitask in fast-paced and often ambiguous environments. High energy, strong work ethic. Strong interpersonal skills; ability to influence at the highest levels. Strong program management skills. Past experience and relationships with major SI's, ISV's, Managed Service Providers, Value Added Resellers and experience with leading software, Cloud & SaaS organizations required. 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