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Ability to work within a fast-paced work environment. Must implement close attention to detail, understanding of financial practices (forecasting and tracking of actuals), understanding of using various tools (Finance/Procurement/Ops). Requires a willingness to partner with various departments (Shared Services teams, Procurement, GL/Accounting, Finance & various marketing departments) to ensure accuracy and efficiency. Responsibilities include but not limited to: Manage and update the Marketing Spend reporting tool (Allocadia) to ensure monthly and quarterly figures are accurate and up to date. Submit PRs, understanding the requirements on how to enter accurately for proper reporting Partner with vendors to obtain monthly and quarterly % work completed to roll up to our GL/Accounting team. Partner closely with Procurement and Strategic Sourcing to uphold ServiceNow\u2019s corporate policy. Understand the layers of the PO/vendor onboarding process to anticipate requirements of vendors/needed SOWs to alleviate obstacles while moving through the process. Support by tracking PO vs actual spend to ensure the reconciliation process captures all necessary and accurate figures.", "stars": 0.0, "medallionProgram": null}, {"id": 171810578677, "name": "Staff Product Mgmt Mgr-IC4", "location": "Santa Clara, California, US ", "locations": ["Santa Clara, California, US "], "hot": 0, "department": "Information Technology", "business_unit": "ServiceNow Inc", "t_update": 1652896508, "t_create": 1652895631, "ats_job_id": "15893752", "display_job_id": "15893752", "type": "ATS", "job_description": "Location: Remote, USA Product Management Engineer/Manager Description: Designs, develops and manages activities for a specific product or group of products from product definition and planning through production, release, and end of life. 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", "stars": 0.0, "medallionProgram": null}, {"id": 171810577250, "name": "Technical Support Engineer - Integrations (IC2)", "location": "Orlando, Florida, US ", "locations": ["Orlando, Florida, US "], "hot": 0, "department": "Support/Sales", "business_unit": "ServiceNow Inc", "t_update": 1652891238, "t_create": 1652885783, "ats_job_id": "15892793", "display_job_id": "15892793", "type": "ATS", "job_description": "Position Overview : Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. What you will do in this role: Be a Customer Advocate providing support to users/administrators of our platform Understand\u00a0our platform, cloud technologies and troubleshooting practices to ensure successful resolution of\u00a0challenging technical situations Resolve technical cases\u202fcreated by customers looking for\u202fhelp to understand or\u202ftroubleshoot unexpected\u202fbehaviors or answer technical\u202fquestions about the ServiceNow\u202fsoftware and platform. Gain an understanding of\u202fthe ServiceNow platform and all\u202fcore functionality. Analyze data with a\u202fview to isolate the potential\u202fcause of the issue. Involve others to\u202faccomplish personal and group\u202fgoals. Insert back the 5 million rows. What you will need to be successful in this role: Knowledge on LDAP/Active\u202fDirectory, SSO\u202for other authentication or user management systems Understanding of Email\u202fTroubleshooting (e.g. Office 365, Exchange\u00a0)\u00a0 Knowledge on Web\u202fServices\u00a0(SOAP, REST)\u00a0 Working knowledge on Network troubleshooting (e.g. Ping, Telnet) Hands on experience in any\u202fbi-directional, integration between two systems\u00a0 Some experience with Scripting languages:\u00a0JavaScript preferred Experience with relational databases (e.g. MySQL, Oracle) Experience with the gathering and reading of various log file Hiring Manager Notes: Integrations gets a mix of issue types that typically center around there broad topics: 1) Email\u00a0 2) SSO/Authentication 3) Web Services 4) Scripting /Rest API 5) database issues Given the wide variety of issues that we get there is no 1 or 2 must have skills. Instead we are looking for candidates that some firsthand experience in as many of these technical areas as possible as it speeds up the ramp up time.", "stars": 0.0, "medallionProgram": null}, {"id": 171810568763, "name": "Marketing Publications Writer-IC3", "location": "San Francisco, California, US ", "locations": ["San Francisco, California, US "], "hot": 0, "department": "Marketing", "business_unit": "ServiceNow Inc", "t_update": 1652887820, "t_create": 1652824730, "ats_job_id": "15891168", "display_job_id": "15891168", "type": "ATS", "job_description": "Location: Remote, USA We are looking for a solid content crusader to join the Content Experience Team. In this highly collaborative role, you will help create content based on information about our products, customer testimonials, and trends within our industry. Your words will be driven by a passion for learning about what motivates our target personas. A healthy respect for the power of sound branding as a springboard for amazing web, print, and social will be critical to your success. KEY RESPONSIBILITIES Apply content engagement strategies from the content lead to create amazing and effective long and shortform content; including ebooks, blogs, infographics, and video. Collaborate with key stakeholders across brand, partner marketing, customer advocacy, and corporate communications to augment their projects to deliver the very best results. SKILLS Demonstrated creative thinking - taking a complex subject matter and distilling it to compelling, relevant, and digestible approaches and formats. Versatile and agile writing and editing skills. Excellent presentation and persuasion skills. Growthoriented, \u201cwinning as a team\u201d mindset. REQUIREMENTS AND EDUCATION Bachelor's degree in English, Communications, Journalism or related field. 5+ years experience B2B SaaS experience is highly desirable Experience working as a creative in an agency environment a plus Exceptional writing skills, including the ability to write in a range of voices and styles for a variety of projects with diverse audiences - MUST PRESENT A COMPREHENSIVE PORTFOLIO DURING THE INTERVIEW PROCESS.", "stars": 0.0, "medallionProgram": null}, {"id": 171810568722, "name": "Marketing Publications Writer-IC4", "location": "San Francisco, California, US ", "locations": ["San Francisco, California, US "], "hot": 0, "department": "Marketing", "business_unit": "ServiceNow Inc", "t_update": 1652887639, "t_create": 1652824120, "ats_job_id": "15971283", "display_job_id": "15971283", "type": "ATS", "job_description": "Location: Remote, USA Inspiration? Pragmatism? Bravery? Wonder? What drives today's B2B audience? What plucky approaches will truly move them? You are nearly obsessed with figuring this out. You find immense satisfaction in discerning just the right concept, story, and words to drive a campaign that drives valuable engagement. We are looking for an expert writer to join the Content Experience Team. In this highly collaborative role, you will help create content based on information about our best products, customer testimonials, and trends within our industry. This role requires eagerness to collaborate with many varied internal stakeholders and external subject matter experts. We seek people with a passion for learning about what drives our target personas - their pains and needs, as well as their behaviors and varied preferences for content channels and formats. A healthy respect for the power of sound branding as a springboard for amazing web, print, and social will be critical to your success. KEY RESPONSIBILITIES Transform gotomarket concepts into compelling, personadriven content assets for business and technology audiences. Apply storytelling to create amazing and effective long and shortform content; including ebooks, blogs, infographics, and video. Under assignment from the content strategists, you will collaborate with key stakeholders across brand, partner marketing, customer advocacy, and corporate communications to augment their projects to deliver the very best results. ESSENTIAL SKILLS A portfolio of written examples demonstrating a proficiency in B2B, corporate and technology writing across the customer journey - from awareness to advocacy. Demonstrated creative thinking - taking a complex subject matter and distilling it to compelling, relevant, and digestible approaches and formats. REQUIRED SKILLS AND EDUCATION Bachelor's degree in English, Communications, Journalism or related field. 12+ years experience B2B SaaS experience is highly desirable. Experience working as a creative in an agency environment a plus Exceptional writing skills, including the ability to write in a range of voices and styles for a variety of projects with diverse audiences - MUST PRESENT A COMPREHENSIVE PORTFOLIO DURING THE INTERVIEW PROCESS.", "stars": 0.0, "medallionProgram": null}, {"id": 171810568430, "name": "Compliance Analyst-IC1", "location": "Santa Clara, California, US ", "locations": ["Santa Clara, California, US "], "hot": 0, "department": "Information Technology", "business_unit": "ServiceNow Inc", "t_update": 1652887316, "t_create": 1652819905, "ats_job_id": "15890973", "display_job_id": "15890973", "type": "ATS", "job_description": "Location: Remote, USA Alternate Title: Fraud Specialist Investigates suspected fraudulent transactions and determines appropriate action for resolution. Identifies trends in order to link transactions to known fraudulent activity. Works with various departments to develop and implement tools and process improvements to enhance efficiency and effectiveness identifying and preventing fraud. Utilizes custom and standard software programs as well as manual research efforts to review and analyze transactions and customer records in search of fraudulent activities. ", "stars": 0.0, "medallionProgram": null}, {"id": 171810568424, "name": "Sr. Compliance/Controls Analyst-IC3", "location": "Santa Clara, California, US ", "locations": ["Santa Clara, California, US "], "hot": 0, "department": "Finance", "business_unit": "ServiceNow Inc", "t_update": 1652824555, "t_create": 1652819709, "ats_job_id": "15890953", "display_job_id": "15890953", "type": "ATS", "job_description": "Compliance Analyst Location: Remote, USA Duties: Assists and supports the organization with initial compliance with and ongoing preparation, testing and monitoring of conformance to the requirements of SarbanesOxley legislation. Performs evaluation of internal controls, communications, risk assessments and maintenance of documentation, as it relates to SarbanesOxley (SOX) section(s) 302 or 404 compliance. Conducts ongoing SOX audits, assessing risk in terms of financial, operational and strategic controls. Identifies risk and evaluates deficiencies while working with internal departments/business units to appropriately remedy them. Communicates audit results and prepares written documentation/reports as it relates to SOX, disclosing all significant deficiencies to management. Facilitates internal training on requirements of SOX compliance. May require experience using SOX Express and other computer databases including enterprisewide software systems. May require expertise in interpreting SOP 972. Uses knowledge of SOX Act of 2002, GAAP, Oracle, SAP, Visio and/or a variety of desktop applications.", "stars": 0.0, "medallionProgram": null}, {"id": 171810567909, "name": "Compliance Analyst-IC2", "location": "Santa Clara, California, US ", "locations": ["Santa Clara, California, US ", "Remote"], "hot": 0, "department": "Information Technology", "business_unit": "ServiceNow Inc", "t_update": 1652818701, "t_create": 1652813559, "ats_job_id": "15890540", "display_job_id": "15890540", "type": "ATS", "job_description": "Location: Can be remote, USA About the role: Service Now\u2019s Global Cloud Automation team is responsible for building tools and automations for the cloud environment, touching all elements of the cloud infrastructure. Compliance Engineer will be an integral part of the Global cloud Automation and closely partner with Security teams. The role will require a deep technical understanding of ServiceNow Cloud architecture and implementations to improve security. This position will mainly participate in the security area and the Vulnerability remediation and troubleshooting, including reviewing scan results, risk analysis and calculations to identify true risk within the environment, influence remediation and reporting around vulnerabilities Opportunity: The Compliance Engineer will be an integral part of Global Cloud Automation team and closely partner with Cloud and Security teams. Role will require deep technical understanding of security and ability to understand ServiceNow architecture and implementations to improve security. This position will run the Vulnerability Management program to include reviewing scan results, risk analysis and calculations to identify true risk within the environment, influence remediation and reporting around vulnerabilities. Looking for someone who is a passionate about helping the automation teams to confirm, recalibrate and remediate vulnerabilities within reasonable timeframes. Primary Job Responsibilities and Skills: Monitors, tracks, responds, investigates, and reports in compliance to security requirements, and works the automation teams to drive timely results and remediation Partnering with stakeholders to drive down vulnerabilities and develop mitigation strategies. Ability to generate metrics and reporting to show the efficacy or the program and performance against SLAs Responsible for continuous improvement of the vulnerability management program Hands-on experience with vulnerability management tools and strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, database and application servers Interpret vulnerability scan results, work with Security and Cloud teams to review, triage, and respond Desired Skills: 5 years' relevant experience in cybersecurity and vulnerability management Industry certifications or training and experience, e.g., CISSP, CCSP or relevant GIAC certifications preferred Excellent written and verbal communication skills Ability to communicate effectively with representatives in explaining security topics clearly and where necessary, in layman's terms General understanding of and passion for linux, web and network security Familiarity with Docker and Kubernetes Familiarity with Azure Deep understanding of HTTP and SSL/TLS protocols, and Web applications Knowledge of networking fundamentals (all OSI layers) Proficiency in Linux administration The ability to influence and drive change within teams and the organization A strong team player who is proactive and driven to achieve results", "stars": 0.0, "medallionProgram": null}, {"id": 171810566968, "name": "Business Process Analyst", "location": "Santa Clara, California, US ", "locations": ["Santa Clara, California, US "], "hot": 0, "department": "Support/Sales", "business_unit": "ServiceNow Inc", "t_update": 1652818327, "t_create": 1652806471, "ats_job_id": "15969895", "display_job_id": "15969895", "type": "ATS", "job_description": "Company ServiceNow, the fastest-growing enterprise company over $1 Billion, is changing the way people work. The company was founded on the beach in San Diego in 2004 with the belief that getting simple stuff done at work shouldn\u2019t be so hard. And that the complex stuff should be easier to manage. We envisioned a world where anyone could create workflows that worked for\u2014not against\u2014them. The ServiceNow cloud\u2011based platform was built to simplify the way work gets done. Today, every enterprise is becoming a technology company, creating unprecedented challenges, opportunities, and complexity. ServiceNow lets them run smarter, faster, better. And it helps people spend their time on work that\u2019s meaningful, not menial. We\u2019re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better. Team ServiceNow is seeking an enthusiastic Business Process Analyst to join the Sales Process and Infrastructure team where we strive to make the world of selling better by optimizing and supporting Sales processes and infrastructure.\u00a0\u00a0 Role The individual will be a key member of our Sustaining Business Systems team, partnering and supporting our internal customers in the Sales ecosystem by driving efforts related to maintaining, enhancing and improving systems and creating efficiencies.\u00a0This includes partnering with Product Owners (PO), Portfolio Manager, and extended team members in the transformation and re-engineering of all related business processes, system enhancements, issues, questions and prioritization. This role reports into the business and not IT. Responsibilities: Perform business requirements gathering and analysis: documenting current state and desired/future state business processes, outlining impact and opportunities and ensuring solutions meet business needs and requirements. Evaluate business processes, anticipate requirements, identify areas for improvement, and work collaboratively and cross-functionally to develop and implement solutions.\u00a0 Manage projects and monitor progress by tracking activity, resolving problems, recommending actions and providing status updates; serving as a liaison between stakeholders, internal partners and users. Work cross-functionally with all Sales support teams to drive alignment and optimize end-to-end processes that will increase deal velocity. Actively participate in regular backlog grooming activities, prioritization and sprint planning including working with stakeholders to understand and develop user stories/business requirements. Provide a combination of functional and business expertise to our IT partners to assist with the implementation of system changes and enhancements. Engage with Sales Enablement to support communication and training efforts related to new features, enhancements and best practices. Participate in special projects and other duties as needed. To be successful in this role, we need someone who has: Bachelor\u2019s degree in business or a related field. 5+ years of relevant experience in Sales or Business Operations. 5+ years as a Business Analyst/Business Process Analyst or similar role working with Sales tools including CRM, Customer Lifecycle Management (CLM), Configure, Price, Quote (CPQ), Forecasting & supporting back office applications; preferably in a SaaS environment.\u00a0 Comfort with learning new technology. Experience with Microsoft suite of products, including Dynamics CRM, is strongly preferred. 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